Shipping policy

Last Updated: November 5, 2026

At FeelEasy, we are committed to making your shopping experience simple, convenient and reliable. We offer free standard shipping on all eligible orders, with clear delivery information to help you shop with confidence.

1. Order Processing

Once your order has been placed, our team begins preparing it for shipment.

Orders are processed after confirmation and payment verification, where applicable.

Processing times may vary during weekends, public holidays, busy promotional periods or periods of high order volume.

Once your order has been dispatched, you may receive a shipping confirmation with tracking information where available.

2. Delivery Time

We aim to deliver your products safely and efficiently.

Standard Shipping Transit Time: 10–12 Business Days

Business days generally exclude weekends and public holidays.

The estimated transit time begins once your order has been dispatched. Order processing time is additional.

Delivery estimates are not guaranteed and may vary depending on your location, courier operations, weather conditions, public holidays or other circumstances beyond our control.

If your order experiences a delay, please contact our customer support team for assistance.

3. Free Shipping

At FeelEasy, we believe shopping should be convenient and affordable.

We offer FREE standard shipping on all eligible orders.

Standard Shipping Cost: $0.00
Minimum Order Value: No minimum purchase required
Shipping Method: Standard Delivery
Estimated Transit Time: 10–12 Business Days
Currency: USD ($)

No standard shipping charges will be added to eligible orders at checkout.

4. Delivery Locations

FeelEasy currently offers standard delivery to the United Kingdom, subject to address eligibility and checkout availability.

Shipping availability is confirmed during checkout.

We may expand our delivery coverage in the future.

If your delivery address is not supported, please contact us for assistance.

5. Order Tracking

Once your order has been dispatched, tracking details may be sent to your registered email address where supported by the shipping provider.

You can use this information to monitor your shipment.

If you have not received tracking information or need an update on your order, please contact our support team.

6. Incorrect Delivery Information

Customers are responsible for providing accurate shipping details, including their full name, delivery address, postal code and contact information.

If you notice an error in your shipping information, please contact us as soon as possible.

We will try to update your details before dispatch, but address changes cannot always be guaranteed once an order has been shipped.

Additional delivery charges may apply where an order must be shipped again because of incorrect information provided by the customer, subject to applicable law.

7. Delayed or Missing Deliveries

Although we aim to deliver orders within the estimated timeframe, unexpected delays can occasionally occur.

If your order has not arrived within the expected delivery period, please contact us at feeleasyglobal@gmail.com.

Include your order number and relevant shipping information so our team can investigate.

Your applicable statutory consumer rights remain unaffected by delivery estimates.

8. Damaged or Incorrect Deliveries

If your order arrives damaged, defective or incorrect, please contact us promptly.

Where possible, include:

Your order number.
Clear photographs of the damaged product or packaging.
A brief explanation of the problem.

Our team will review the issue and assist with an appropriate resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.